PRIVACY POLICY

Page last updated: 6 November 2020 

 

Magi Gifts Ltd (“We” or “Us”) is committed to protecting your privacy and we comply with the principles of the relevant data protection regulations.

 

Your data and security are important to us. This Privacy and Cookie Policy explains how and why we collect and process your personal data, how we use it, disclose it, transfer and store it.

 

1. Who Are We?

 

We are Magi Gifts Ltd of 193 Brockley Road, London SE4 2RS.

 

Maggie Rose is the data controller and is responsible for your personal data. She can be contacted at: magigiftsltd@gmail.com

2. What personal information will you collect about me?

 

Personal data means any information capable of identifying an individual. It does not include anonymised data.

 

We collect the following data from you when you use our products or services:

 

  • Cookie data when you use our website at www.magigifts.co.uk (see Cookie section 9 below for further information on cookies we use)

  • Name

  • Address

  • Phone number

  • Email address

  • Payment information

 

We may process the following categories of personal data about you:

 

  • Communication Data that includes any communication that you send to us whether that be through the contact form on our website, through email, text, social media messaging, social media posting or any other communication that you send us. We process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defence of legal claims. Our lawful ground for this processing is our legitimate interests which in this case are to reply to communications sent to us, to keep records and to establish, pursue or defend legal claims.

  • Customer Data that includes data relating to any purchases of goods and/or services such as your name, title, billing address, delivery address email address, phone number, contact details, purchase details and your card details. We process this data to supply the goods and/or services you have purchased and to keep records of such transactions. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract.

  • User Data that includes data about how you use our website and any online services together with any data that you post for publication on our website or through other online services. We process this data to operate our website and ensure relevant content is provided to you, to ensure the security of our website, to maintain back- ups of our website and/or databases and to enable publication and administration of our website, other online services and business. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business.

  • Technical Data that includes data about your use of our website and online services such as your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website. The source of this data is from our analytics tracking system. We process this data to analyse your use of our website and other online services, to administer and protect our business and website, to deliver relevant website content and advertisements to you and to understand the effectiveness of our advertising. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business and to grow our business and to decide our marketing strategy.

  • Marketing Data that includes data about your preferences in receiving marketing from us and our third parties and your communication preferences. We process this data to enable you to partake in our promotions such as competitions, prize draws and free give-aways, to deliver relevant website content and advertisements to you and measure or understand the effectiveness of this advertising. Our lawful ground for this processing is our legitimate interests which in this case are to study how customers use our products/services, to develop them, to grow our business and to decide our marketing strategy.

  • We may use Customer Data, User Data, Technical Data and Marketing Data to deliver relevant website content and advertisements to you (including Facebook adverts or other display advertisements) and to measure or understand the effectiveness of the advertising we serve you. Our lawful ground for this processing is legitimate interests which is to grow our business. We may also use such data to send other marketing communications to you. Our lawful ground for this processing is either consent or legitimate interests (namely to grow our business).

 

We collect such information about you when you make an enquiry or place an order for products or services from us. We also collect information when you voluntarily:

 

  • Provide feedback

  • Participate in competitions

 

This policy also relates to our use of any personal information you provide us by phone, SMS, email, in letters and other correspondence and in person.

 

Hyperlinks

 

Magi Gifts Ltd website contains hyperlinks to websites owned and operated by third parties. These third-party websites have their own privacy policies, and are also likely to use cookies, and we therefore urge you to review them. They will govern the use of personal information you submit when visiting these websites, which may also be collected by cookies. We do not accept any responsibility or liability for the privacy practices of such third-party websites and your use of such websites is at your own risk.

 

3. How will you use the information you collect about me?

 

Magi Gifts Ltd will use the personal information you supply to respond to your enquiries, to manage your account with us and the work we do for you, and to tell you about other products or services that may be of interest to you.

 

We will also use your information to provide you with the most user-friendly navigation experience of our website.

 

We will not share your information for marketing purposes with third parties.

 

4. Your Account

 

If you have registered for an account, this will also allow you to login to the Magi Gifts Ltd website.

 

When you create an account, your name, address, contact and payment details will be saved within your account.

 

5. Will you share my personal information with anyone else?

 

We will keep your information within Magi Gifts Ltd except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies, including for child protection reasons) or as described in this section and section 9.

 

Generally, we will use your information within Magi Gifts Ltd and will only share it outside where you have requested it or given your consent.

 

However, we may share with third party sites (e.g. Facebook, Google, Instagram and Twitter) some data, with appropriate security measures, to show you relevant advertising on third party sites.

 

We may disclose some personal data to our suppliers or subcontractors insofar as reasonably necessary to carry out the work you have contracted us to do.

 

Financial transactions relating to our website and services are handled by our payment services provider, Wix Payments. We will share transaction data with our payment service providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers' privacy policies and practices at https://www.wix.com/about/eu-payment.

 

We require these third parties to comply strictly with our instructions and we require that they do not use your personal information for their own business purposes, unless you have explicitly consented to the use of your personal information in this way.

 

6. International transfers

 

Sometimes we use third parties to process or store your information on our behalf, for example storing data using Cloud services for accounting, marketing, database administration.

 

Many of our third parties service providers are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.

 

Whenever we transfer your personal data out of the EEA, we do our best to ensure a similar degree of security of data by ensuring at least one of the following safeguards is in place:

 

  • We will only transfer your personal data to countries that the European Commission have approved as providing an adequate level of protection for personal data by; or

  • Where we use certain service providers, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe; or

  • If we use US-based providers that are part of EU-US Privacy Shield, we may transfer data to them, as they have equivalent safeguards in place.

 

If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.

 

7. How long will you keep my information?

 

We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

 

8. How can I access or delete my information?

 

You can request a copy of the information we hold on you at any time by writing to us. We will need evidence of your identity in order to process such a request and we will respond to your request within 30 days of the date you send it to us. If we are unable to supply your information within that time, we will let you know. We may withhold personal information that you request to the extent permitted by law.

 

You can also request that all information we hold on you is deleted, subject to where we need to keep it for legal reasons (e.g. accounting purposes or for legal disputes).

 

If there are inaccuracies with the personal information we hold about you, please let us know and we will correct your records.

 

You may instruct us at any time not to continue holding your personal information for marketing purposes. We also provide an opt-out facility on the bottom of our email marketing.

 

To request a copy of your information, to have it updated or deleted altogether, please contact magigiftsltd@gmail.com

 

9. Web browser cookies

 

What is a cookie?

 

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

 

How do we use cookies?

 

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

 

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

10. Data Security

 

We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation. We also allow access to your personal data only to those partners who have a business need to know such data. They will only process your personal data on our instructions and they must keep it confidential.

 

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.

 

11. Changes to our Privacy and Cookies Policy

 

This Privacy and Cookies Policy may be updated from time to time so you may wish to check it each time you submit personal information to us. The date of the most recent revisions will appear on this page. If you do not agree to these changes, please do not continue to use Magi Gifts Ltd websites to submit personal information to us. If material changes are made to the Privacy and Cookies Policy, for instance affecting how we would like to use your personal information, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).

 

12. Contacting us about this Privacy and Cookies Policy

 

If you any questions or comments about this Privacy and Cookies Policy please contact:

magigiftsltd@gmail.com